Academy
Training & SOP Certification

Professional Cleaning,
Trained to Standard

Hands-on, SOP-based training that upskills individuals and teams to the same standard behind Ultra Group's 800-strong workforce — with a certificate on completion.

Individuals & BusinessesHands-On & PracticalSOP-Based TrainingCertificate on Completion
🎓
AcademySOP-Certified Training
800+
Staff Trained
13
Years Experience
ISO
9001 Standards
100%
Hands-On
Certificate of CompletionIssued to every participant
Award-Winning & Certified
ISO 9001:2015
SHIPBA
Malaysia Book of Records
Malaysia G Forty Top 40 Awards
Nanyang Emerging Icon Award
CIDB registered
Who It's For

Training for Every Level

Whether you're starting out, sharpening a team or raising standards across an organisation, there's a programme that fits.

🎯

New to the Trade

Build real, job-ready cleaning skills from the ground up and start a career in the facility industry.

👥

Cleaning Teams

Bring your crew up to one consistent standard, using the same SOPs applied across Ultra Group.

📋

Supervisors & Leads

Develop the skills to run a team, uphold standards and keep quality consistent on every site.

🏢

Businesses & Organisations

Upskill staff, raise service quality and document training for clients, audits and tenders.

What You Walk Away With

Real, Usable Outcomes

SOP Certificate

Recognised proof of the training completed.

Practical Skills

Hands-on technique that carries into real work.

Safety & Hygiene

Safe handling of chemicals and equipment.

Work-Ready Confidence

The standard and assurance to perform on site.

What We Cover

What Academy Offers

The same SOP-based training that runs through Ultra Group — now available to upskill your own team or start a career in the facility industry.

🧹
01
Training

Cleaning Fundamentals

Core cleaning techniques, tools and chemical handling taught the right way from the ground up.

Techniques & toolsSafe chemical use
📝
02
Training

SOP & Standards

Standard operating procedures for consistent, professional results across any site.

Documented SOPsConsistent results
🏢
03
Training

Commercial & Specialised

Training for office, commercial and specialised cleaning scenarios and equipment.

Commercial workSpecialised tasks
🛡
04
Training

Safety & Hygiene

Workplace safety, hygiene practices and the right handling of equipment and chemicals.

Workplace safetyHygiene practice
👥
05
Training

Team & Supervisor Training

Programmes for teams and supervisors — building skills, consistency and accountability.

Teams & supervisorsBuild consistency
🏆
06
Why Academy

SOP Certificate

Participants receive a certificate of completion recognising the SOP training covered.

Certificate issuedRecognised training
07
Why Academy

Hands-On & Practical

Practical, hands-on sessions — not just theory — so skills carry straight into real work.

Hands-on practiceReal scenarios
🎓
08
Why Academy

Industry-Backed

Built on Ultra Group's own training that's developed 800+ staff across 13 years.

Proven programme800+ staff trained

Training a team or starting a career? Ask us about the right programme.

WhatsApp to Enquire
Why It Matters

Why Proper Training Matters

Cleaning done without proper training is inconsistent, slower and can even damage surfaces or risk safety. Structured, SOP-based training gives people the skills and standards to work professionally — raising quality for businesses and opening real career opportunities for individuals.

0
Staff Trained
& Counting
0
Years of
Experience
0
Clients Served
Across Malaysia
We sent our cleaning team through Ultra Academy and the difference showed quickly — more consistent work and a clear standard to follow.
— Operations Manager, Kuala Lumpur

Inconsistent Quality

Without a shared standard, results vary from person to person. SOP training gives everyone the same baseline.

Safety & Damage Risks

Wrong techniques or chemicals can harm surfaces or people. Proper training helps reduce those risks.

Slower, Less Efficient

Untrained work takes longer and redoes itself. Trained staff work more efficiently and to standard.

Career & Growth

For individuals, a lack of recognised training limits opportunities. Certification helps open doors.

Want a team that works to standard? Tell us your team size and goals and we'll recommend the right training programme.

Ask About Training
Our Process

How Academy Works

A clear path from enquiry to certificate — practical, SOP-based training built on Ultra Group's own experience.

01

Enquiry & Goals

We discuss who's training and what you want to achieve — a team upskill or an individual starting out.

Who's trainingYour goalsRight programme
02

Programme Match

We recommend the suitable programme — fundamentals, SOPs, commercial or supervisor training.

Matched programmeClear scopeSchedule advised
03

Practical Training

Hands-on, SOP-based sessions covering techniques, tools, safety and standards — not just theory.

Hands-on sessionsTechniques & SOPsSafety & hygiene
04

Assessment

Participants are assessed on the practical skills and standards covered in the programme.

Practical assessmentStandards checkedFeedback given
05

Certification

On completion, participants receive a certificate recognising the SOP training covered.

Certificate issuedTraining recognisedSkills documented
06

Ongoing Support

We share guidance for applying the training on the job and can arrange refreshers as needed.

On-the-job guidanceRefreshers availableContinued support

Industry-backed training — the same SOP-based training that has developed 800+ Ultra Group staff over 13 years, now open to your team.

3,000
Clients Served

Trusted by Teams & Businesses

Let's hear what our clients feedback

Real Clients.
Real Results.

"The training gave our team a clear standard and the confidence to work to it. Practical, well-structured, and the consistency on site improved noticeably."
Team LeadClient

Ready to Upskill Your Team?

Join thousands of satisfied clients across Klang Valley

Why Clients Trust Us

Proven Track Record of Excellence

Ultra Cleaning grand opening ceremony with full team
0
Years Experience
Ultra Cleaning uniformed staff members
0
Active Workforce
Professional window cleaning with city skyline view
0
Clients Served
Professional cleaning tools and equipment lineup
0
Specialized Divisions
ISO 9001:2015 quality management certification badge
ISO
9001 Quality System

Trusted by families, condominiums & corporations across Malaysia since 2013.

About Ultra Group

Meet Ultra Group
Malaysia's Award-Winning Services Group

Ultra Group Professional Services
Professional Facility Services
Range Hood Cleaning
Professional Cleaning Staff
13
Years
★ Established Since 2013

Building Malaysia's
Most Trusted Facility Group

Ultra Cleaning was founded in 2013 with a simple mission — to raise professional standards in the cleaning and manpower industry. Today, the company has expanded into a multi-division service platform covering residential, commercial, maintenance, hygiene products, training academy, and manpower solutions.

🏆
Award-Winning Excellence
Malaysian Book of Records — 25,212 units cleaned in a year
📚
SOP-Driven Training Academy
Every cleaner undergoes rigorous certified training procedures
🏢
Multi-Division Platform
Residential, commercial, maintenance, hygiene & manpower — all under one roof
WhatsApp Us
2013
Founded
800+
Team
3,000+
Clients
13
Years
ISO 9001 CertifiedConsistent quality
👥
Trained & SOP Certified800+ professional staff
🛠️
13 Years ExperienceEstablished since 2013
Kitchen Cleaning
Trained Teams
Bathroom Cleaning
Pro Equipment
Window Cleaning
Across Malaysia
Office Cleaning
One Standard

Ready to Work With Ultra Group?

800+ trained professionals with state-of-the-art equipment at your service

WhatsApp Us
Award-Winning Company

Recognized for Excellence & Industry Contribution

Ultra Cleaning has received multiple industry recognitions and operates under structured certifications to ensure quality, safety, and professionalism in every service delivered.

2024
SHIPBA Logo
SHIPBA Pioneer Award Ceremony

SHIPBA Pioneer Award 2024

Innovation and pioneering contribution to the cleaning and service industry, recognized at the International Prestige Business Awards.

2024
2024
G40 Award Logo
G40 Award Ceremony

G40 Top 40 Industry Achievement Award

Outstanding business growth and service excellence recognized at the G Media Iconic Night.

2024
2025
Malaysian Book of Records Logo
Malaysian Book of Records Ceremony

THE MALAYSIA BOOK OF RECORDS — Most Property Units Cleaned

Most property units cleaning serviced in a year — 25,212 units. A national record for the cleaning industry.

2025
2026
Nanyang Award Logo
Nanyang Award Ceremony

NANYANG TOP TEN ICONIC AWARD

Outstanding leadership among young business leaders, recognized by Nanyang Siang Pau.

2026
Government Approved

Certified & Licensed by Malaysian Authorities

ISO 9001

ISO 9001:2015

Quality Management System

International standard ensuring consistent quality across all our operations

CIDB

CIDB Registered

Construction Industry Board

Licensed for construction-related cleaning and maintenance projects

KDN

KDN Licensed

Pesticides Board Malaysia

Government-approved for safe handling of chemicals and field operations

Trusted Collaborations

Our Strategic Partners

Building long-term alliances with industry leaders to deliver consistent, high-quality cleaning and maintenance solutions across Malaysia.

🤝
Paradise Group
Hospitality & Property Partner
🏢
STS Group
Joint Venture Maintenance Collaboration
🏙
Property Management Companies
Condominium & Facility Support
🏨
Hospitality Groups
Hotel & Airbnb Support
💼
Corporate Facility Managers
Office & Commercial Cleaning
Proven Track Record

Trusted by 3,000+ Businesses & Families

From condominiums and offices to hotels and government buildings — companies across Malaysia rely on Ultra Cleaning for consistent, professional results.

0
Clients Served
0
Locations
0
Years Experience
0
Trained Staff
🏢 Corporate Offices
🏨 Hotels & Resorts
🏙 Condominiums
🛒 Retail & Malls
🏛 Government
💼 SMEs
🏠 Residential
Our Clients & Partners
Ultra Cleaning Client Logos — Trusted by leading brands across Malaysia

Join 3,000+ Satisfied Clients Across Malaysia

Get a free consultation and customized cleaning proposal for your property today.

WhatsApp Us
Testimonials

What Our Clients Say

We sent our cleaning team through Ultra Academy and the consistency on site improved noticeably. Practical, well-structured training.

★★★★★
A
Adeline
Operations Manager, Petaling Jaya

The hands-on sessions gave our crew a clear standard to follow and the confidence to work to it.

★★★★★
R
Rohan
Team Lead, Kuala Lumpur

Joined as someone new to the industry and came away with real skills and a certificate. A great starting point.

★★★★★
S
Syafiq
Trainee, Shah Alam
Training & SOP Certification

Academy

Professional cleaning & facility training — upskill your team to industry standards

Academy makes Ultra Group's own SOP-based training available to individuals and businesses. Through practical, hands-on programmes — covering techniques, standards, safety and supervision — we help teams work more consistently and help individuals build skills for the facility industry. Participants receive a certificate recognising the training they complete.

  • Cleaning fundamentals, techniques & tools
  • SOP & standards training for consistency
  • Commercial, specialised & supervisor programmes
  • Safety, hygiene & chemical-handling practice
  • Certificate of completion for participants
Academy trainer coaching a cleaning trainee on professional surface-cleaning technique
🎓Hands-On Training & Certification
Our Services

What's Included in Hour Clean

Every session follows a structured room-by-room checklist performed by our SOP-trained staff — so you know exactly what you're getting.

🛋

Living Room

4 tasks
Vacuuming / Sweeping / Mopping
Wiping furniture, tables, cabinet surfaces
Cleaning windows, doors, light fixtures surfaces
Tidying items, taking out trash
🛌

Bedroom

3 tasks
Making the bed, changing bedsheets (upon request)
Vacuuming / Mopping
Wiping wardrobes, desks, mirrors
🍳

Kitchen

4 tasks
Cleaning countertops and cabinet surfaces
Washing sink, removing grease
Wiping stove, microwave, refrigerator exterior
Sweeping / Mopping floor, taking out trash
🛁

Bathroom / Washroom

3 tasks
Cleaning toilet, wash basin, bathtub / shower area
Cleaning mirrors, glass partitions, tiles walls
Washing / Mopping floor
🗑

Trash Disposal

1 task
Collection & Tie-Up from all rooms
Additional Optional Services (Based on Customer Needs)
Wiping electrical appliances (TV, fan, air-con exterior, etc.)
Folding / ironing clothes
Organizing storage (clothes, miscellaneous items)
Car washing / cleaning car interior & exterior
🏚

Common Areas

4 tasks
Cleaning reception area, sofas, coffee tables
Wiping glass doors and windows
Taking out trash, replacing trash bags
Disinfecting door handles, switches, and other high-touch areas
💻

Office Area / Workstations

3 tasks
Wiping desks and chairs, cleaning telephones
Cleaning document / file surfaces
Vacuuming / Sweeping / Mopping floors
🏫

Meeting Room / Office Room

3 tasks
Wiping tables, whiteboards, projector exteriors
Vacuuming / Sweeping / Mopping floors
Organizing cables and equipment exteriors

Pantry / Break Area

3 tasks
Cleaning countertops and cabinet surfaces
Washing sinks, removing coffee / oil stains
Taking out trash, keeping the area clean and odour-free
🛁

Washroom

3 tasks
Cleaning toilets, urinals, wash basins
Wiping mirrors, glass partitions
Refilling toiletries, hand soap, tissue (if supplied)
🗑

Trash Disposal

1 task
Collection & Tie-Up from all areas
Additional Optional Tasks (Based on Company Needs)
Wiping furniture exterior, fans, light fixtures
Interior window glass cleaning
Carpet cleaning (vacuuming or upon request)
Organizing scattered documents (upon request)

⚠ Exclusion Note — What's NOT Included

Deep scrubbing, renovation cleaning and heavy stain removal are not included in the Hour Clean service. These require separate deep cleaning packages.

Ready to experience a professionally cleaned space?

Book your first session today — no lock-in, cancel anytime.

Academy Enrolment

Programmes to Suit You

Training is arranged by programme, group size and schedule — so we quote after understanding your needs. Here's how enrolment is typically arranged.

Individual Training
Start or upskill
Request a Quote
Per participant
Best For:
  • • New to the trade
  • • Building core skills
  • • Career start
What You Get:
  • ✓ Hands-on training
  • ✓ SOP fundamentals
  • ✓ Certificate on completion
Quoted by programme
Supervisor Programme
Lead to standard
Custom Quote
Per participant / group
Best For:
  • • Team leaders
  • • Standards & oversight
  • • Accountability
What You Get:
  • ✓ Supervisor skills
  • ✓ SOP enforcement
  • ✓ Certificate issued
Scoped to your team
Corporate & Bulk
For organisations
Tailored Plan
Scope-based
Best For:
  • • Larger organisations
  • • Recurring intakes
  • • Custom content
What You Get:
  • ✓ Tailored curriculum
  • ✓ Scheduling support
  • ✓ Records & certificates
Tailored to your organisation
Free assessment before any work
Trained team & proper equipment
Clear quote — no surprises

Indicative enrolment types for typical needs. Custom curricula, on-site delivery and recurring intakes are quoted after a free assessment.

Service Coverage

We Cover the Entire Klang Valley

We provide professional training & certification across 14 key zones and 60+ locations in the Klang Valley. Find your area below.

0Service
Areas
0Locations
Served
7 DaysWeekly
Availability
★ 4.9Average
Rating

Don't see your area? We're expanding fast.

Check Your Area on WhatsApp
Why Choose Us

Why Choose Academy

With 13 years of experience, ISO 9001 certification and 800+ trained professionals — here's what sets us apart.

01
📋

13 Years of Experience

Established in 2013 with a proven track record across thousands of jobs in the Klang Valley.

Since 2013
02
🎓

Trained & Certified Team

ISO 9001:2015-compliant operations. Every team member is trained, uniformed and follows clear SOPs.

ISO 9001:2015
03
🤝

One Accountable Group

Part of Ultra Group's full facility-care ecosystem — one trusted team and one standard behind every job.

Ultra Group
04
🏆

Malaysia Book of Records

Recognised by The Malaysia Book of Records for the scale and quality of our operations.

Award-Winning
05
💰

Transparent Pricing

Clear, site-based quotes with no hidden charges — you see the full scope before committing.

No Hidden Fees
06
💪

Reliable & Supervised

Supervised crews and dependable service you can count on, job after job.

Dependable
How It Works

How It Works

A simple 3-step process from enquiry to done

1

Enquiry

Contact us on WhatsApp with your requirements and we'll point you the right way.

2

Assessment & Quote

We assess the scope and provide a clear, transparent quote — no hidden charges.

3

Scheduled Service

Confirm your booking and our trained team delivers on your chosen date.

FAQ

Frequently Asked Questions

Who is Academy for?+

Both individuals and businesses. Individuals can build skills to start or grow a career in the cleaning and facility industry, while businesses can upskill their teams to a consistent standard.

Do participants get a certificate?+

Yes. On completing a programme, participants receive a certificate recognising the SOP-based training covered. It documents the skills and standards they've been trained in.

Is the training hands-on?+

Yes — our programmes are practical and hands-on, not just theory. Participants work through real techniques, tools, safety and standards so the skills carry into actual work.

Can you train our team on-site?+

In many cases, yes. Tell us your team size, location and goals and we'll advise on whether on-site or scheduled training suits you best.

How is pricing decided?+

Training is arranged by programme, group size and schedule, so we provide a quote after understanding your needs. There's no obligation to enquire.

What makes Academy different?+

Our training is built on Ultra Group's own SOPs — the same programme that has developed 800+ staff over 13 years — so it's grounded in real, proven facility-industry practice.

WhatsApp Enquiry

Enrol in Academy

Tell us who's training and what you'd like to achieve on WhatsApp — we'll recommend the right programme with details and dates.

SOP-Trained Teams
Award-Winning Group
Same-Day Response
MBR Malaysia Book of Records
1WhatsApp UsTell us who's training & what you want to achieve
2Get a RecommendationWe suggest the right programme, dates & pricing
3Train & CertifyHands-on training with a certificate on completion
WhatsApp Us to Enquire

Same-day response during working hours (Mon–Sat, 9am–6pm) · No obligation

ISO 9001:2015 SHIPBA Awards Malaysia Book of Records Malaysia G40 Top 40 Awards Nanyang Emerging Icon Award CIDB registered contractor
One Group · 12 Specialist Teams

Explore the Ultra Group Ecosystem

Training is how every Ultra team stays sharp. Academy certifies the same crews that power our 11 service divisions — explore what those teams can do for your home or business.

Award-Winning Group ISO 9001:2015 Certified Serving Malaysia Since 2013
Not sure which team you need? Tell us what's going on — we'll match you with the right specialist and get you a fast, no-obligation quote.
WhatsApp Ultra Group
Ultra Group