Pool Care
Complete Pool Solutions

Crystal-Clear Swimming Pools,
Start to Finish

Complete pool solutions — design, construction, maintenance, upgrade and repair — for homes, condos, clubhouses and commercial pools.

  • Build & design
  • Maintenance & water care
  • Repair & upgrade
  • Residential & commercial
Pool Care pool maintenance service
5Pool servicesDesign to maintenance
Award-Winning & Certified
ISO 9001:2015 certified
SHIPBA Awards
Malaysia Book of Records
Malaysia G40 Top 40 Awards
Nanyang Emerging Icon Award
CIDB registered contractor
Full Pool Lifecycle

One Team, Every Stage

From a new build to ongoing care, we cover your pool through its whole life.

1

Design

Plan and design a pool to suit your space and how you'll use it.

2

Construction

Build new pools to spec, from groundwork through to finish.

3

Maintenance

Regular cleaning and water care to keep it clear, balanced and safe.

4

Repair & Upgrade

Fix leaks and equipment, and upgrade older pools and tiling.

What Pool Care Covers

Complete swimming pool solutions for homes and commercial properties — from regular upkeep to full construction

01 Swimming pool cleaning service

Pool Cleaning

Surface skimming, debris removal, wall and floor brushing, and water chemistry checks — to help keep your pool clear and inviting.

02 Swimming pool maintenance service

Pool Maintenance

Scheduled weekly, fortnightly or monthly servicing with equipment checks and water balancing to help keep your pool in good condition.

03 Swimming pool repair service

Pool Repair

Leak checks, pump and filter repairs, and equipment fixes — we assess the issue on site and recommend the right solution.

04 Swimming pool construction service

Pool Construction

End-to-end pool building — from site survey and structure to finishing and handover, sized to your space and requirements.

05 Swimming pool design service

Pool Design

Concept and layout planning with material selection — helping you shape a pool that suits your home, garden or development.

06 Swimming pool tile repair and regrouting

Tile Repair & Regrouting

Replacing loose or damaged tiles, regrouting and waterproofing — to help restore the look and surface of your pool.

07 Upgraded swimming pool restored to crystal-clear condition

Pool Upgrade

Modernising older pools — equipment, finishes and features — to help improve appearance, efficiency and the experience of using it.

08 Ultra Group technician carrying out a free on-site pool assessment

Free Site Assessment

We assess your pool, its condition and the site first — then recommend the right service and a clear quotation, no guesswork.

Why It Matters

Why Pool Care Shouldn't Be Left Too Long

In Malaysia's warm climate, a pool is in use and exposed to sun, rain and debris all year. When water balance and equipment are left unchecked, water can turn cloudy or green and small equipment issues can grow. Regular care helps keep your pool clear, safe to use and cheaper to maintain over time.

0
Days a Year a Pool
Needs Attention
0
Days Water Can Turn
If Left Unbalanced
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Pool Services Under
One Team
"We let the pool slide for a couple of months and the water turned green and the pump started acting up. Getting it on a regular schedule made it so much easier to keep up."
— Condominium Owner, Mont Kiara

Water Quality & Hygiene

When water balance is left unchecked, pools can turn cloudy or green and become unpleasant to swim in. Regular treatment helps keep the water clear and comfortable to use.

Equipment Wear

Pumps, filters and pipework work hard in our climate. Left unserviced, small issues can develop — and catching them early is usually far cheaper than a major repair later.

Safety for Swimmers

Slippery surrounds, unbalanced water and worn fittings can be a concern — especially with children and elderly users. Regular care helps keep the pool area in safer condition.

Guest & Tenant Experience

For condos, clubhouses, Airbnbs and hotels, a clean, well-kept pool is part of the experience. A neglected one quickly stands out. Scheduled care helps protect that impression.

Don't let a small pool issue build up. Let our technicians assess the water, the equipment and the site, then arrange the right service for your pool.

Get a Free Assessment
Our Process

Our Pool Service Process

A structured approach — we assess your pool and its condition first, then service it to your site and needs. Clear scope, no guesswork.

01

Site Assessment & Water Check

Our technician assesses your pool — water condition, equipment and the site — to understand what it needs before recommending anything.

On-site assessment Water condition check Equipment review
02

Tailored Service Plan

We recommend the right service for your pool and property — residential or commercial — with clear scope and a transparent quote before any work begins.

Right service per pool Clear scope Transparent quote
03

Scheduling & Briefing

We agree on timing that suits you — one-off or a regular schedule — and brief you on access and any simple preparation needed before the team arrives.

Flexible timing Access arranged One-off or recurring
04

Cleaning & Service Work

The team carries out the work — skimming, brushing, vacuuming, water balancing and equipment servicing — or the repair, tiling or construction scope agreed for your pool.

Skim, brush & vacuum Water balancing Equipment servicing
05

Care Advice & Tips

We share simple tips on keeping your water balanced and equipment running well between visits — helpful guidance is part of the job, not an upsell.

Water care tips Equipment guidance Upkeep advice
06

Follow-Up & Scheduled Care

For ongoing customers we keep your pool on a regular schedule — checking water and equipment each visit — especially useful for condos, clubhouses and commercial pools.

Regular visits Water & equipment check Ongoing upkeep

Experienced pool technicians — every job is handled by trained teams with the right equipment and hands-on water-chemistry know-how, with clear scope and transparent pricing — no guesswork, no surprise charges.

3,000
Clients Served

Why Clients Trust Us

Proven Track Record of Excellence

Completed swimming pool project by Pool Care
0
Years Experience
Pool Care technician maintaining a swimming pool
0
Active Workforce
Pool Care technician cleaning a swimming pool
0
Clients Served
Pool Care technician servicing pool equipment
0
Specialized Divisions
ISO 9001:2015 quality management certification badge
ISO
9001 Quality System

Trusted by families, condominiums & corporations across Malaysia since 2013.

About Ultra Group

Malaysia's One-Stop
Swimming Pool Specialist

Ultra Group headquarters in Puchong with the full team
Ultra Group HQ — Puchong
Ultra Group grand opening with the company fleet
Pool Care technician cleaning a swimming pool
13
Years
★ Established Since 2013

Building Malaysia's
Most Trusted Pool Care Team

Ultra Cleaning was founded in 2013 with a simple mission — to raise professional standards in the cleaning and manpower industry. Today, the company has expanded into a multi-division service platform covering residential, commercial, maintenance, hygiene products, training academy, and manpower solutions.

🏆
Award-Winning Excellence
Malaysian Book of Records — 25,212 units cleaned in a year
📚
SOP-Driven Training Academy
Every cleaner undergoes rigorous certified training procedures
🏢
Multi-Division Platform
Residential, commercial, maintenance, hygiene & manpower — all under one roof
WhatsApp Us
2013
Founded
800+
Team
3,000+
Clients
13
Years
ISO 9001 CertifiedConsistent quality
👥
Trained & SOP Certified800+ professional staff
🛠️
13 Years ExperienceEstablished since 2013
Pool cleaning by trained Pool Care team
Trained Teams
Pool equipment servicing with professional tools
Pro Equipment
Pool maintenance service across Malaysia
Across Malaysia
Finished swimming pool built to one standard
One Standard

Ready to Work With Ultra Group?

800+ trained professionals with state-of-the-art equipment at your service

WhatsApp Us
Award-Winning Company

Recognized for Excellence & Industry Contribution

Ultra Cleaning has received multiple industry recognitions and operates under structured certifications to ensure quality, safety, and professionalism in every service delivered.

2024
SHIPBA Logo
SHIPBA Pioneer Award Ceremony

SHIPBA Pioneer Award 2024

Innovation and pioneering contribution to the cleaning and service industry, recognized at the International Prestige Business Awards.

2024
2024
G40 Award Logo
G40 Award Ceremony

G40 Top 40 Industry Achievement Award

Outstanding business growth and service excellence recognized at the G Media Iconic Night.

2024
2025
Malaysian Book of Records Logo
Malaysian Book of Records Ceremony

THE MALAYSIA BOOK OF RECORDS — Most Property Units Cleaned

Most property units cleaning serviced in a year — 25,212 units. A national record for the cleaning industry.

2025
2026
Nanyang Award Logo
Nanyang Award Ceremony

NANYANG TOP TEN ICONIC AWARD

Outstanding leadership among young business leaders, recognized by Nanyang Siang Pau.

2026
Government Approved

Certified & Licensed by Malaysian Authorities

ISO 9001

ISO 9001:2015

Quality Management System

International standard ensuring consistent quality across all our operations

CIDB

CIDB Registered

Construction Industry Board

Licensed for construction-related cleaning and maintenance projects

KDN

KDN Licensed

Pesticides Board Malaysia

Government-approved for safe handling of chemicals and field operations

Trusted Collaborations

Our Strategic Partners

Building long-term alliances with industry leaders to deliver consistent, high-quality cleaning and maintenance solutions across Malaysia.

🤝
Paradise Group
Hospitality & Property Partner
🏢
STS Group
Joint Venture Maintenance Collaboration
🏙
Property Management Companies
Condominium & Facility Support
🏨
Hospitality Groups
Hotel & Airbnb Support
💼
Corporate Facility Managers
Office & Commercial Cleaning
Proven Track Record

Trusted by 3,000+ Businesses & Families

From condominiums and offices to hotels and government buildings — companies across Malaysia rely on Ultra Cleaning for consistent, professional results.

0
Clients Served
0
Locations
0
Years Experience
0
Trained Staff
🏢 Corporate Offices
🏨 Hotels & Resorts
🏙 Condominiums
🛒 Retail & Malls
🏛 Government
💼 SMEs
🏠 Residential
Our Clients & Partners
Ultra Cleaning Client Logos — Trusted by leading brands across Malaysia

Join 3,000+ Satisfied Clients Across Malaysia

Get a free consultation and customized cleaning proposal for your property today.

WhatsApp Us
Testimonials

What Our Clients Say

Our condo pool maintenance is finally consistent. The water stays clear and the committee gets regular updates.

★★★★★
M
Mr. Tan
JMB Committee, Mont Kiara

They built and now maintain the pool at our villa. Professional from design through to upkeep.

★★★★★
D
Datin Sara
Villa Owner, Damansara Heights

We run a few Airbnb units with pools — Ultra keeps them guest-ready. One less thing to worry about.

★★★★★
M
Marcus
Airbnb Host, Kuala Lumpur
What We Do

Pool Care

Complete swimming pool solutions for homes and commercial properties — cleaning, maintenance, repair, construction and design

Pool Care is the swimming pool division of Ultra Group, serving KL and Selangor since 2013. From regular cleaning and maintenance to repairs, tiling, design and full construction, we look after pools end to end. Our technicians assess your pool and its condition first, then arrange the right service for your site — with advice to help you keep it in good shape between visits.

  • Pool cleaning & water treatment
  • Scheduled maintenance plans
  • Repair, leak checks & equipment servicing
  • Pool construction, design & upgrades
  • Tile repair, regrouting & waterproofing
Andy Lum, Director of Pool Care
Since 2013
Andy LumDirector, Pool Care
Free Pool Assessment

Talk to Our Pool Care Director

  • Free on-site pool assessment — no obligation
  • Honest advice & transparent, itemised pricing
  • Trusted across KL & Selangor since 2013
WhatsApp Andy's Team Or get a free quote →
Our Services

What's Included in Hour Clean

Every session follows a structured room-by-room checklist performed by our SOP-trained staff — so you know exactly what you're getting.

🛋

Living Room

4 tasks
Vacuuming / Sweeping / Mopping
Wiping furniture, tables, cabinet surfaces
Cleaning windows, doors, light fixtures surfaces
Tidying items, taking out trash
🛌

Bedroom

3 tasks
Making the bed, changing bedsheets (upon request)
Vacuuming / Mopping
Wiping wardrobes, desks, mirrors
🍳

Kitchen

4 tasks
Cleaning countertops and cabinet surfaces
Washing sink, removing grease
Wiping stove, microwave, refrigerator exterior
Sweeping / Mopping floor, taking out trash
🛁

Bathroom / Washroom

3 tasks
Cleaning toilet, wash basin, bathtub / shower area
Cleaning mirrors, glass partitions, tiles walls
Washing / Mopping floor
🗑

Trash Disposal

1 task
Collection & Tie-Up from all rooms
Additional Optional Services (Based on Customer Needs)
Wiping electrical appliances (TV, fan, air-con exterior, etc.)
Folding / ironing clothes
Organizing storage (clothes, miscellaneous items)
Car washing / cleaning car interior & exterior
🏚

Common Areas

4 tasks
Cleaning reception area, sofas, coffee tables
Wiping glass doors and windows
Taking out trash, replacing trash bags
Disinfecting door handles, switches, and other high-touch areas
💻

Office Area / Workstations

3 tasks
Wiping desks and chairs, cleaning telephones
Cleaning document / file surfaces
Vacuuming / Sweeping / Mopping floors
🏫

Meeting Room / Office Room

3 tasks
Wiping tables, whiteboards, projector exteriors
Vacuuming / Sweeping / Mopping floors
Organizing cables and equipment exteriors

Pantry / Break Area

3 tasks
Cleaning countertops and cabinet surfaces
Washing sinks, removing coffee / oil stains
Taking out trash, keeping the area clean and odour-free
🛁

Washroom

3 tasks
Cleaning toilets, urinals, wash basins
Wiping mirrors, glass partitions
Refilling toiletries, hand soap, tissue (if supplied)
🗑

Trash Disposal

1 task
Collection & Tie-Up from all areas
Additional Optional Tasks (Based on Company Needs)
Wiping air-conditioner exterior, fans, light fixtures
Interior window glass cleaning
Carpet cleaning (vacuuming or upon request)
Organizing scattered documents (upon request)

⚠ Exclusion Note — What's NOT Included

Deep scrubbing, renovation cleaning, heavy stain removal and chemical wash are not included in the Hour Clean service. These require separate deep cleaning packages.

Ready to experience a professionally cleaned space?

Book your first session today — no lock-in, cancel anytime.

Pool Care Pricing

Transparent Pool Pricing

Pricing depends on your pool size, its condition and the service needed — so we confirm it after a free site assessment. Here's how our main services are quoted.

Pool Cleaning
One-off & deep clean
Per Session
quoted to your pool
Best For:
  • • Green or neglected pools
  • • Pre-event or pre-tenancy clean
  • • One-off restoration
What You Get:
  • ✓ Debris removal & brushing
  • ✓ Water treatment & balancing
  • ✓ Filter clean where needed
Free assessment included
Repair & Tiling
Equipment, leaks & tiles
Custom Quote
after inspection
Best For:
  • • Pump, filter & pipework issues
  • • Suspected leaks
  • • Loose or damaged tiles
What You Get:
  • ✓ On-site diagnosis
  • ✓ Repair or replacement scope
  • ✓ Regrouting & waterproofing
Free assessment included
Build & Design
Construction, design & upgrades
Custom Quote
project-based
Best For:
  • • New pool construction
  • • Design & layout planning
  • • Upgrading an older pool
What You Get:
  • ✓ Site survey & planning
  • ✓ Scope sized to your space
  • ✓ Build, finishing & handover
Quoted per project
Free site assessment before any work
Trained technicians & proper equipment
No-obligation quotation

Final pricing depends on pool size, condition and the service required. Maintenance plans, larger or commercial pools and construction projects are quoted after a free assessment.

Service Coverage

We Cover the Entire Klang Valley

We provide swimming pool services across KL & Selangor60+ locations in the Klang Valley. Find your area below.

0Service
Areas
0Locations
Served
7 DaysWeekly
Availability
★ 4.9Average
Rating

Don't see your area? We're expanding fast.

Check Your Area on WhatsApp
Why Choose Us

Why Choose Pool Care

With 13 years of experience, ISO 9001 certification, and 800+ trained professionals — here's what sets us apart from the rest.

01
🏊

Complete Pool Solutions

Cleaning, maintenance, repair, tiling, design and construction — one team for the full life of your pool, not just one service.

All-in-One
02
🎓

Trained & Certified Team

ISO 9001:2015 compliant operations. Every team member is trained, uniformed and follows strict quality protocols.

ISO 9001:2015
03
🛠

Assessed First

We check your water, equipment and pool condition before quoting — so you get the right service for the actual issue, not guesswork.

No Guesswork
04
🏆

Backed by Ultra Group

Part of Ultra Group — Malaysia's award-winning services group, trusted by thousands of homes and businesses since 2013.

Since 2013
05
💰

Transparent Pricing

Site visit quotation, no hidden charges. You see the full breakdown before committing to any service.

No Hidden Fees
06
💪

Scheduled Care Available

Put your pool on a regular plan and we keep the water and equipment in check each visit — ideal for condos, clubhouses and commercial pools.

Regular Plans
How It Works

How It Works

Simple 3 steps from first call to treatment

1

Enquiry

Message us on WhatsApp with your pool type, the service you need and your location — we'll guide you from there.

2

Site Visit & Quotation

Our team visits your pool, assesses the water, equipment and scope, and provides a transparent quotation — no hidden charges.

3

Service & Follow-Up

Our technician carries out the work, shares simple care advice, and can set up a regular schedule where it's needed.

What We Check

What We Check on Every Pool

A pool is more than the water you see. During a service or assessment, these are the parts we look at most closely.

💧

Water Balance

pH, chlorine and overall water chemistry — the foundation of clear, comfortable water that's pleasant to swim in.

⚙️

Pump & Filtration

The pump, filter and circulation system that keep water moving and clean — checked for flow, leaks and wear.

🌊

Skimmers & Drains

Skimmer baskets, drains and returns where debris collects — cleared so the system isn't working against blockages.

🏸️

Surface & Tiles

Pool floor, walls, waterline and tiling — brushed and inspected for algae, staining and loose or damaged tiles.

🪟

Surrounds & Coping

The deck, coping and edges around the pool — checked for cleanliness and slip concerns, especially for family use.

💡

Lighting & Fittings

Underwater lights, ladders, rails and fittings — checked so the pool stays safe and presentable to use.

Not sure what your pool needs? A free assessment is the quickest way to find out.

FAQ

Frequently Asked Questions

How often should my pool be serviced?+

It depends on usage, surroundings and pool type, but most pools do best on a weekly or fortnightly schedule. We'll recommend a frequency that suits your pool after the assessment — you're never locked into more than you need.

Can you fix a green or neglected pool?+

Yes — we handle one-off restoration cleans for pools that have been left too long. Recovery time depends on the condition, so we assess it first and give you a realistic idea of what's involved before starting. We focus on helping restore the water and surface rather than promising overnight results.

Do you service both homes and commercial pools?+

Yes. We look after private, condominium, clubhouse, Airbnb and commercial pools. For properties that need regular upkeep we can arrange scheduled, contract-based servicing.

Do you build new pools, or only maintain existing ones?+

Both. Alongside cleaning, maintenance and repair, we also handle pool design, construction, upgrades and tile work — so the same team can take a project from planning through to ongoing care.

What areas do you cover?+

We serve KL & Selangor, including Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Cyberjaya and Putrajaya. Not sure if we reach you? Just ask on WhatsApp.

How is pricing decided?+

Pricing depends on your pool size, its condition and the service required. We start with a free site assessment, then give you a clear, no-obligation quotation before any work begins — no hidden charges.

Fast WhatsApp Booking

Book Your Pool Service

Tell us your pool size and the care you need on WhatsApp — we'll reply the same day with your quote and available dates.

SOP-Trained Teams
Award-Winning Group
Same-Day Response
MBR Malaysia Book of Records
1WhatsApp UsTell us your pool size & the care you need
2Get Your Quote & SlotWe reply the same day with pricing & available dates
3Team ArrivesA trained crew keeps your pool swim-ready
WhatsApp Us to Book Now

Same-day response during working hours (Mon–Sat, 9am–6pm) · No obligation

ISO 9001:2015 SHIPBA Awards Malaysia Book of Records Malaysia G40 Top 40 Awards Nanyang Emerging Icon Award CIDB registered contractor
One Group · 12 Specialist Teams

Explore the Ultra Group Ecosystem

A sparkling pool is just the start. The same group behind Pool Care can look after the rest of your property — cleaning, aircon, pest control, garden — on one WhatsApp line.

Award-Winning Group ISO 9001:2015 Certified Serving Malaysia Since 2013
Not sure which team you need? Tell us what's going on — we'll match you with the right specialist and get you a fast, no-obligation quote.
WhatsApp Ultra Group
Ultra Group