Ultra Group
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Ultra Group, Answered

Everything people ask before booking — grouped so you can find your answer fast. Still stuck? WhatsApp us and a real person replies the same day.

Getting Started

01What is Ultra Group?+

Ultra Group is a Malaysian property-care group of twelve specialist divisions — covering cleaning, deep cleaning, aircon, pest control, pools, home care, hygiene, commercial cleaning, staffing, landscaping, training and handyman work. It grew from the award-winning Ultra Cleaning brand, established in 2013.

02Can I book more than one service together?+

Yes — that's the whole point. Message us once and we'll coordinate multiple divisions (for example a deep clean plus pest treatment) under a single point of contact and one schedule.

03How do I get a quote?+

WhatsApp is the fastest way — tap any green button, tell us what you need and your location, and we usually reply the same day with pricing and the next available slot. No obligation.

04Which areas do you cover?+

We operate thirteen branches across Kuala Lumpur, Selangor and Johor Bahru, with mobile teams covering the wider Klang Valley. Send us your address on WhatsApp and we'll confirm availability.

Booking & Teams

05How fast can a team come?+

We reply the same day during working hours (Mon–Sat, 9am–6pm) and can usually schedule your job within the same week — sooner for urgent aircon, pest or repair issues, subject to availability.

06Are your teams trained and vetted?+

Every division is staffed by trained, uniformed specialists who learn their trade at Ultra Academy, our in-house training arm. The group is ISO 9001:2015 certified, CIDB registered and Jabatan Pertanian licensed where applicable.

07Do you bring your own equipment and supplies?+

Yes. Every team arrives with commercial-grade equipment and professional products — many of them from our own Hygiene range, which businesses can also purchase directly.

For Businesses

08Do you serve businesses as well as homes?+

Yes. Ultra Group serves homes, condos, offices, retail, F&B, hotels, factories and property managers — each division scales to the size and schedule of your property.

09Can my business get daily contract cleaning?+

Yes — Maint Clean provides daily contract and commercial cleaning for offices, malls and factories. WhatsApp us your premises details and we'll arrange a free site survey and tailored proposal.

10Can I hire trained workers or a maid through Ultra Group?+

Yes — Agency supplies documented foreign workers, maid placements and trained facility crews, with permits and paperwork handled and supervision included.

Products & Training

11Do you sell cleaning products?+

Yes — Hygiene carries our range of professional cleaning chemicals, janitorial tools and washroom supplies, with bulk pricing for businesses. WhatsApp us your list for same-day pricing.

12How do I enrol in Academy training?+

Tell us on WhatsApp who's training and what you'd like to achieve — we'll recommend the right programme with dates and pricing. Participants receive a certificate on completion.

Need help choosing?Chat for a free quote